The Westin Excelsior, Florence

Florence, Italy Piazza Ognissanti 3
8.8 Excellent 167 Opinions
Check prices and availability
Check our good prices.
Check also on:

Piazza Ognissanti 3
Florence, Italy

Airports
Tourist attractions
Information

Located on the banks of River Arno in Florence's historic Piazza Ognissanti, The Westin Excelsior, Florence offers luxurious rooms and suites, many overlooking the river and the Oltrarno area. Ponte Vecchio is 900 metres away.

Air-conditioned rooms at the Excelsior feature stylish furniture and Carrara-marble bathrooms. Each room offers a Westin Heavenly Bed® and a 32" plasma-screen TV with a multilingual programme selection and a digital jukebox.

A varied buffet breakfast is provided daily in the elegant Sala Caminetto hall. During the day you can relax with a drink on one of the hotel's terraces with city views. For dinner you can enjoy the Mediterranean cuisine of the executive chef and his staff.

You can book spa treatments and make use of the wellness centre at a partner hotel located opposite the property.

The 5-star Westin Excelsior is 500 metres from Santa Maria Novella Train Station and a short walk from the historical centre. It is surrounded by some of city's most popular restaurants and designer boutiques.

  • Parking
  • Restaurant
  • Meeting/banquet facilities
  • Bar
  • Facilities for disabled guests
  • Air conditioning
  • Electric vehicle charging station
Gallery
The Westin Excelsior, Florence
Rooms and availability
Check prices and availability
Check our good prices.
Check also on:
Maximum persons
Room size
Facilities
Deluxe, Guest room, 1 King The Westin Excelsior, Florence Deluxe, Guest room, 1 King The Westin Excelsior, Florence
Deluxe, Guest room, 1 King The Westin Excelsior, Florence Deluxe, Guest room, 1 King The Westin Excelsior, Florence
2 20 m2 1

This double room features air conditioning, bathrobe and minibar.

  • Air conditioning
Booking from: $341.56
Single for 1 guest, Guest room, 1 Queen The Westin Excelsior, Florence Single for 1 guest, Guest room, 1 Queen The Westin Excelsior, Florence
Single for 1 guest, Guest room, 1 Queen The Westin Excelsior, Florence Single for 1 guest, Guest room, 1 Queen The Westin Excelsior, Florence
1 15 m2 1

This double room has a minibar, air conditioning and bathrobe.

  • Air conditioning
Booking from: $341.56
Deluxe Double Arno, Guest room, Arno River view The Westin Excelsior, Florence Deluxe Double Arno, Guest room, Arno River view The Westin Excelsior, Florence
Deluxe Double Arno, Guest room, Arno River view The Westin Excelsior, Florence Deluxe Double Arno, Guest room, Arno River view The Westin Excelsior, Florence
2 20 m2 1

This double room features a bathrobe, minibar and flat-screen TV.

  • Air conditioning
Junior Suite Arno, 1 Bedroom Junior Suite, Arno River view The Westin Excelsior, Florence Junior Suite Arno, 1 Bedroom Junior Suite, Arno River view The Westin Excelsior, Florence
Junior Suite Arno, 1 Bedroom Junior Suite, Arno River view The Westin Excelsior, Florence Junior Suite Arno, 1 Bedroom Junior Suite, Arno River view The Westin Excelsior, Florence
3 32 m2 1

This double room has air conditioning, minibar and bathrobe.

  • Air conditioning
Penthouse, Guest room, 1 King The Westin Excelsior, Florence Penthouse, Guest room, 1 King The Westin Excelsior, Florence
Penthouse, Guest room, 1 King The Westin Excelsior, Florence Penthouse, Guest room, 1 King The Westin Excelsior, Florence
2 22 m2 1

This double room features air conditioning, minibar and bathrobe.

  • Air conditioning
Presidential Suite, 1 Bedroom Presidential Suite, River view The Westin Excelsior, Florence Presidential Suite, 1 Bedroom Presidential Suite, River view The Westin Excelsior, Florence
Presidential Suite, 1 Bedroom Presidential Suite, River view The Westin Excelsior, Florence Presidential Suite, 1 Bedroom Presidential Suite, River view The Westin Excelsior, Florence
3 80 m2 1

This double room has air conditioning, flat-screen TV and bathrobe.

  • Air conditioning
Premium Double Arno, Guest room, Arno River view The Westin Excelsior, Florence Premium Double Arno, Guest room, Arno River view The Westin Excelsior, Florence
Premium Double Arno, Guest room, Arno River view The Westin Excelsior, Florence Premium Double Arno, Guest room, Arno River view The Westin Excelsior, Florence
3 25 m2 1

This double room features a minibar, bathrobe and air conditioning.

  • Air conditioning
Premium, Guest room, 1 King The Westin Excelsior, Florence Premium, Guest room, 1 King The Westin Excelsior, Florence
Premium, Guest room, 1 King The Westin Excelsior, Florence Premium, Guest room, 1 King The Westin Excelsior, Florence
3 25 m2 1

This double room has a minibar, bathrobe and air conditioning.

  • Air conditioning
Junior Suite, 1 Bedroom Junior Suite, City view The Westin Excelsior, Florence Junior Suite, 1 Bedroom Junior Suite, City view The Westin Excelsior, Florence
Junior Suite, 1 Bedroom Junior Suite, City view The Westin Excelsior, Florence Junior Suite, 1 Bedroom Junior Suite, City view The Westin Excelsior, Florence
3 32 m2 1

This double room features air conditioning, flat-screen TV and bathrobe.

  • Air conditioning
Junior Suite Terrace, 1 Bedroom Junior Suite, 1 King The Westin Excelsior, Florence Junior Suite Terrace, 1 Bedroom Junior Suite, 1 King The Westin Excelsior, Florence
Junior Suite Terrace, 1 Bedroom Junior Suite, 1 King The Westin Excelsior, Florence Junior Suite Terrace, 1 Bedroom Junior Suite, 1 King The Westin Excelsior, Florence
2 35 m2 1

This double room has a bathrobe, air conditioning and minibar.

  • Air conditioning
Belvedere Suite, 1 Bedroom Suite, 1 King, Arno River view The Westin Excelsior, Florence Belvedere Suite, 1 Bedroom Suite, 1 King, Arno River view The Westin Excelsior, Florence
Belvedere Suite, 1 Bedroom Suite, 1 King, Arno River view The Westin Excelsior, Florence Belvedere Suite, 1 Bedroom Suite, 1 King, Arno River view The Westin Excelsior, Florence
3 50 m2 1

This double room features a minibar, bathrobe and air conditioning.

  • Air conditioning
Grand Deluxe Suite, 1 Bedroom Suite, Arno River view The Westin Excelsior, Florence Grand Deluxe Suite, 1 Bedroom Suite, Arno River view The Westin Excelsior, Florence
Grand Deluxe Suite, 1 Bedroom Suite, Arno River view The Westin Excelsior, Florence Grand Deluxe Suite, 1 Bedroom Suite, Arno River view The Westin Excelsior, Florence
3 65 m2 1

This double room has a minibar, flat-screen TV and bathrobe.

  • Air conditioning
Object reviews
8.8
The Westin Excelsior, Florence
Rating: 8.8/10 - Excellent!
8 / 10 Value for money
8.7 / 10 Facilities
9.6 / 10 Location
9.2 / 10 Staff
9 / 10 Cleanliness
9.2 / 10 Comfort
10.00 / 10 - Fantastic!

"The staff was exceptional in every way" - Dana


10.00 / 10 - Fantastic!

"The staff were incredibly friendly and super accommodating, every single one, from before our arrival until we left... this is most defenitely something we will do again! " - Lambertus


10.00 / 10 - Fantastic!

"Got a free upgrade to the best room in the hotel! thanks for double booking us!" - Bdsteuble


10.00 / 10 - Fantastic!

"The staff were amazing very friendly and helpful. The food although expensive was excellent. We felt although we only stayed one night nothing was too much trouble, we were made very welcome. The view..." - Barry


10.00 / 10 - Fantastic!

"The breakfast was great. A menu instead of buffet but there were so many options that you could choose from. The location was amazing. The roof was spectacular. The staff was incredible. The location ..." - Eleni

10.00 / 10 - Fantastic!

"Hotel davvero di ottimo livello, posizione, personale presente corciale e disponibile. Se-Sto, il roof all'ultimo piano, una chicca unica. Eleganza, un hotel davvero eccellente in tutto" - Alessio


10.00 / 10 - Fantastic!

"Bellissimo albergo Hanno saputo che era il mio compleanno e ci hanno fatto sia l'upgrade e dato l'opportunità di avere più vantaggi durante il nostro soggiorno. Ovviamente ha reso il ..." - Ermenegildo


10.00 / 10 - Fantastic!

"Tutto, in modo particolare l’accoglienza e l’ambiente" - Cristina


10.00 / 10 - Fantastic!

"Tutto, dalla pulizia, all'accoglienza alla bellezza della stanza, il servizio...tutto veramente ottimo e di qualità!! " - Giusy


10.00 / 10 - Fantastic!

"Assolutamente tutto, dall’accoglienza alla partenza. Cena al ristorante ottima, sia per qualità che per professionalità nel servizio. La prima colazione una delizia." - Nicoletta

10.00 / 10 - Fantastic!

"Понравилось всё! " - Maksim


9.20 / 10 - Excellent!

"Комнаты как мы хотели, connected. Номера просторные, кровати на которых хорошо высыпаешься. Отличные завтраки. Великолепный вид из ресторана на 6 этаже и такая же замечательная еда. Отель ..." - Abdul


8.80 / 10 - Excellent!

"Великолепный вид из окна на реку Арно, красивый комфортный и очень уютный номер. Ресторан на 6 этаже. " - Evgeniia


8.00 / 10 - Very good!

"очень красивый отель. ощущение, что живешь в музее. Завтраки разнообразные, но если придерживаетесь здорового питания, то есть вам будет практически нечего." - Ekaterina


7.00 / 10 - Good!

"Отличное местоположение,вид из ресторана на панораму города." - Ekaterina

10.00 / 10 - Fantastic!

"Ubicación buena. Personal muy amable y cuartos cómodos" - Luciano


8.30 / 10 - Excellent!

"La confortabilidad de la habitación. El baño es excelente." - Mariano

9.60 / 10 - Fantastic!

"Localização, conforto, simpatia dos funcionários. Restaurante do rooftop com a vista mais linda de toda Florenca! Gastronomia de excelência. " - Dannielle


7.50 / 10 - Very good!

"O quarto é bom. Não vale o preço de 3000 reais a noite, claro. Mas o quarto é bom.A cama é confortável e o banheiro também é bom" - Mpsjabur

9.60 / 10 - Fantastic!

"Prachtige plek aan de Arno. Heel gastvrij. " - Anonymous


9.20 / 10 - Excellent!

"Historisch pand met veel antiek, goed ontbijt in antieke zaal. Alles goed georganiseerd: kamer bij vroege aankomst reeds klaar. Uitmuntend restaurant op dak met panoramisch zicht. Free internet. Grote..." - Christian


9.00 / 10 - Excellent!

"Nvt" - Tim

9.20 / 10 - Excellent!

"L'hotel est bien situé proche du centre . Il a une vue imprenable sur l'Arno et les ponts. La propreté est irréprochable ainsi que le service du personnel du petit-déjeuner." - Antoine


9.00 / 10 - Excellent!

"Le lit et la vue" - Christophe


7.10 / 10 - Very good!

"Situation au calme a quelques minutes du centre touristique " - Thomas

8.00 / 10 - Very good!

"Die Lage am Arno ist herrvorragend. Schöne Dachterasse mit Restaurant/Bar" - Francesco


6.00 / 10 - Good!

"Ja war schön aber Preis für Zimmer wo wir bekommen haben finde ich teuer" - Anonymous


5.00 / 10 - Rating!

"Früschtück war super" - Anonymous


5.00 / 10 - Rating!

"Personal und früschtück" - Anonymous

Important information

Grupy

When booking more than 3 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and costs EUR 4 per hour.

Parking

Private parking is possible at a location nearby (reservation is not needed) and costs EUR 55 per day.

Animals

Pets are allowed on request. No extra charges.

Children and beds

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People 3 years old and over stay for € 80 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important information

Please inform The Westin Excelsior, Florence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please note that access to the wellness centre comes at a surcharge.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Italian, French, Spanish, English Check in: from 15:00
Check-in and check-out times Check out: to 12:00
Facilities
General
  • Parking
  • Pets allowed
  • Private parking
  • Paid WiFi
Food & Drink
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
Business facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Valet parking
  • Tour desk
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Invoices
Activities
  • Tennis court
  • Cycling
  • Temporary art galleries
  • Movie nights
  • Walking tours
  • Bike tours
  • Happy hour
  • Tour or class about local culture
  • Cooking class
  • Live music/performance
Pool and wellness
  • Fitness centre
  • Massage
Common areas
  • Terrace
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Heating
  • Non-smoking throughout
  • Air conditioning
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping
Services
  • Internet services
  • WiFi
Safety & security
  • Safety deposit box
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Transport
  • Bicycle rental (additional charge)
  • Shuttle service (additional charge)
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests can opt-out of accommodation cleaning service
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas